Testimonials

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                                    EIA 2017      EIA Logo 2018

Bertram House of Swampscott is pleased to have been recognized with NRC Health’s Excellence in Action award for customer satisfaction in both 2017 and 2018. NRC Health is the third-party vendor who conducts our Resident & Family Experience Survey. The Excellence in Action awards recognize long term care and senior living organizations that achieve the highest level of excellence. Facilities must score in the top ten percent of all NRC surveyed organizations in responses rating the facility as “excellent” on the question, “what is your recommendation of this facility to others?”. The NRC Health product database is the largest proprietary satisfaction database for senior care in the U.S.

 

Only nine Independent or Assisted Living communities in all of Massachusetts received this Customer Satisfaction award in 2018, and one of these was Bertram House of Swampscott. We are also the only Independent or Assisted Living community on the North Shore who received this award for both years! Thank you to all of our residents and family members who have expressed such a high level of confidence in our care!

 


Seaside Cooperative Garden

We're so pleased to announce our partnership with our friends at Seaside Cooperative Garden!  In Spring of 2019, they will break ground on part of Bertram House's land just to the west of our building.  For full details and to stay in the loop on all of the developments, please follow their Facebook page at: facebook.com/SeasideCooperativeGarden/